How it works

Live in 48 hours, and you approve it first

Setup is handled for you. No dashboard to configure, no scripts to write, and nothing goes live until you have heard it and said yes.

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The process

Six steps, mostly done by us

1

We learn your salon

You send us your service menu, prices, durations, stylists, policies and opening hours. We do the loading. It takes about an hour of your time, not a weekend.

  • Service menu and real durations
  • Price ranges and fixed prices
  • Stylists and who does what
  • Deposit and cancellation policy
  • Opening hours and holidays
2

We connect your phone

You keep your existing number. Calls you cannot reach are forwarded to SalonAnswer. Nothing on your window, your Instagram or your old confirmation texts has to change.

  • Keep your current number
  • No new hardware
  • No software for your team to learn
3

We test it properly

We run test calls against your real scenarios before a single client hears it. Bookings, reschedules, price questions, awkward ones.

  • Booking, reschedule and cancellation calls
  • Price and service questions
  • The edge cases that matter to you
4

You listen and approve

You hear the recordings and tell us what to change. Tone, wording, what it should refuse to quote, when it hands over. Nothing goes live without your sign-off.

  • You hear it before clients do
  • Change anything you do not like
  • Sign off, or we keep working
5

Go live

Usually within 48 hours of the demo. Calls start being answered the same day it switches on.

  • Live in about 48 hours
  • Bookings land in your existing calendar
  • Call summaries from day one
6

We keep tuning it

Real calls surface things test calls never do. We review what happened and adjust, and you can request changes whenever you want.

  • Ongoing adjustments included
  • Change scripts any time
  • A real person to ring
FAQ

Questions about setup

How much work is this for us?
About an hour of your time. You send your menu and policies, we build it, you listen to the test calls and approve. We do not hand you a dashboard and wish you luck.
Do we need new phones or software?
No. You keep your number and forward the calls you cannot reach. There is no hardware and nothing for your team to learn.
Can we hear it before it goes live?
Yes, and you should. Nothing is switched on until you have listened to the test calls and signed off.
How long until it is live?
Usually 48 hours from the demo call, assuming we have your service menu and policies.

Start with a demo call

Twenty minutes. We show it handling a booking, a reschedule and a price question using your service menu.

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