Industries

The AI receptionist for day spas

Spa enquiries are long, considered and often for someone else. They need a calm, unhurried voice and they rarely convert on the first ring-out.

The problem

Spa enquiries are a different shape

Packages take explaining

A half-day package with three treatments, lunch and pool access is not a one-line answer. Voicemail cannot carry it and neither can a rushed callback.

Gift vouchers arrive at the worst times

Most voucher enquiries come from someone buying for a partner, usually in the evening or the week before Christmas or Mother's Day, precisely when nobody is on the desk.

Couples and group bookings need coordination

Two therapists, one room, matched timings. Those enquiries are worth the most and are the easiest to lose to a rival spa that picked up.

The fix

Built for considered, higher-value bookings

01

Explains packages properly

What is included, how long to allow, what to bring, what happens on arrival. Delivered calmly and identically every time.

02

Handles gift voucher enquiries

Value, validity, how to buy and how to redeem, answered at 9pm when the enquiry actually happens.

03

Captures couples and group bookings in full

Names, date, treatments, timings and any occasion, then flags it for your team to confirm the room and therapist logistics personally.

04

Sets expectations before arrival

Arrival time, what to wear, cancellation and deposit terms, all covered on the call so nobody is surprised.

05

Covers the evening and weekend peak

Spa research happens outside working hours far more than most treatments.

In practice

A real call, handled

A shortened version of a call this agent handles every day.

I want to book something for my wife and me for our anniversary.
How lovely. Our couples package runs three hours and includes a side-by-side massage, facials for both of you and use of the pool and steam room beforehand. It is $460 for two.
That sounds good. What about a Saturday?
Saturdays book out furthest ahead, so I would want our team to confirm the room and therapists rather than promise you a time I cannot guarantee. Can I take your details and the dates that would suit?
Sure, any Saturday in March.
Perfect. I have noted it is your anniversary so we can make a fuss of it. Someone will call you tomorrow to lock in the date.
FAQ

Questions we get asked

Can it explain our packages?
Yes. Package contents, duration, pricing and what to expect on arrival are all configured from your actual menu.
Does it handle gift voucher enquiries?
It explains value, validity and how to purchase, and captures the buyer's details. Payment itself is completed through your existing system.
What about couples or group bookings?
Those are captured in full and flagged for your team, because room and therapist coordination is worth a human confirming.
Will it explain our cancellation policy?
Yes, calmly and identically to every caller, including any deposit requirement.

See what your business could stop missing

A free 20-minute demo, using your own service menu and prices.

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