Industries

The AI receptionist for nail salons

Nail work is close, continuous and hands-down. The phone rings constantly and there is genuinely no moment to pick it up.

The problem

The nail salon phone problem

You physically cannot answer

Gel on the brush, hands under the lamp, a client mid-shape. Unlike a colour that processes, nail work almost never has a natural gap.

“Can you fit me in today?” is most of the volume

Nails are frequently a same-day decision. If nobody answers, that client rings the next salon on the list within minutes.

Infill timing questions eat the day

How long since my last set, can I get an infill or do I need a new set, how long will it take. All answerable from rules, all currently answered by you.

The fix

Answers while your hands are under the lamp

01

Answers the same-day question with real availability

It checks your actual diary and offers what genuinely exists, rather than taking a message you have to chase.

02

Knows infill versus new set

Based on how long since the last appointment and your rules, it books the right service with the right duration.

03

Books the correct time per service

A full set with art is not a soak-off and infill. Durations come from your menu.

04

Explains removal and soak-off charges upfront

The awkward add-on conversation happens on the call, not when they arrive.

05

Fills the last-minute gaps

A cancellation is offered immediately to the next caller wanting something today.

In practice

A real call, handled

A shortened version of a call this agent handles every day.

Any chance you could fit me in today?
Let me check. What were you after?
Just an infill, gel.
I have 2:30 or 4:15 this afternoon. When was your last set with us?
About three weeks ago.
Three weeks is fine for an infill. I will book you at 2:30, that is about an hour. If any of them have lifted badly the tech may suggest a new set, and she will talk you through that before starting.
FAQ

Questions we get asked

Can it tell whether someone needs an infill or a new set?
It applies your rules based on time since the last appointment and books accordingly, then notes that the technician will confirm on the day. It does not diagnose nails over the phone.
Does it handle soak-off and removal charges?
Yes, if you configure them. Those get explained on the call so there is no surprise at the till.
What about nail art pricing?
Art pricing is usually variable, so it quotes your range and flags anything complex for you to confirm.
Can it fill same-day cancellations?
Yes. A released slot becomes available immediately to the next caller wanting something soon.

See what your business could stop missing

A free 20-minute demo, using your own service menu and prices.

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