Industries

The AI receptionist for massage and wellness

Massage clients often ring in pain and want the soonest available appointment. If nobody answers, they book with whoever does.

The problem

Why massage clinics lose the urgent caller

Your callers are often in discomfort now

Someone with an acute back problem is not leaving a voicemail and waiting. They are working down a list until a human answers.

Treatments run long and hands are occupied

A ninety-minute deep tissue is ninety minutes where the phone cannot be answered, and you may have four of those in a day.

ACC and referral questions are common

Whether you accept ACC, what a surcharge is, whether a referral is needed. Fixed answers that currently cost you time.

The fix

Answers when the caller needs it most

01

Offers the soonest genuine availability

It reads your real diary and offers what actually exists, which is exactly what an urgent caller wants to hear.

02

Books the right treatment length

Thirty, sixty and ninety minute treatments are distinct, and remedial is not relaxation. Durations come from your menu.

03

Answers ACC and payment questions

Whether you are an ACC provider, what any surcharge is and what a client needs to bring, configured from your actual policy.

04

Escalates anything clinical

Questions about whether massage is appropriate for a specific injury or condition go to a therapist, never answered by the agent.

05

Covers evenings, when the pain gets noticed

People notice their back at night. That is when the calls come and when nobody is on the desk.

In practice

A real call, handled

A shortened version of a call this agent handles every day.

My lower back has gone. Do you have anything today?
Sorry to hear that. I have a 60-minute remedial at 4:30 today, or a 90-minute tomorrow at 9am if you would rather have longer.
4:30 today please. Do you take ACC?
We do. If you already have an open ACC claim, bring your claim number and there is a $25 surcharge on the session. If you do not have a claim yet, the therapist can talk you through it.
I do not have one. Should I see a doctor first?
That is a question for the therapist rather than me. I will flag it on your booking so she can discuss it with you when you arrive.
FAQ

Questions we get asked

Can it answer ACC questions?
It answers factual questions about whether you accept ACC, surcharges and what to bring, taken from your policy. Anything about claim eligibility goes to your team.
Will it advise on whether massage suits an injury?
Never. Clinical suitability is escalated to a qualified therapist every time.
Does it know the difference between treatment types?
Yes. Relaxation, remedial, deep tissue, pregnancy and sports are separate services with separate durations from your menu.
Can it handle same-day urgent bookings?
Yes, and that is where most of the value sits. It offers genuine availability immediately rather than taking a message.

See what your business could stop missing

A free 20-minute demo, using your own service menu and prices.

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